Review of the PlanetWin365 Casino
PlanetWin365 is a casino and sportsbook website owned and run by Startech Media N.V., which is based in the Netherlands. The website is aggressively designed and bursting at the seams with a selection of top-notch slot machines from a diverse range of gaming companies, ensuring that there should be something for any spinner out there to appreciate and enjoy themselves on.
The service is also meant to appeal to a European betting audience, with a variety of languages accessible, including English, Italian, Turkish, and the Balkan languages. Players from the United States of America are unable to access this casino, as is customary in such situations.
It has to be noted that this casino definitely has a professional appearance, and there is undoubtedly enough of gambling amusement to be found in the gaming lobby. The casino, on the other hand, is plagued by many problems. First and foremost, the casino gives very little information about where its license is kept, not to mention the lack of information about the payment options that are available to players. Furthermore, the casino’s live chat support facility did not assist us in resolving any of the issues we were experiencing at the time.
Some Dangerous Signs to Look Out For
A little-known corporation with a mediocre reputation in the casino industry operates behind the scenes of this gaming brand. Startech Media N.V. is responsible for this gambling brand. A terrible reputation isn’t automatically associated with the firm; rather, the company lacks sufficient longevity to generate significant interest amongst the general public.
The casino, on the other hand, is a source of worry since it does not provide the most transparent, open, and honest service possible. This is due to the fact that, in contrast to the majority of online casinos, this website makes it very difficult for users to get any information about the jurisdiction in which the casino operates. “IMPORTANT WARNING: Casino games are not regulated by the Malta Gaming Authority,” reads the footer of the website, which doesn’t exactly help things.
We opted to call with a member of the PlanetWin365 support staff in order to find out where the casino is licensed to conduct its gaming operations. However, this proved to be ineffective, as the agent just advised us to email a different department of the casino. We never heard back from the person who sent us the email. Due to the presence of an unauthorized insignia of Curacao’s flag on the website, we have sufficient grounds to think that it is licensed by the government of the Caribbean island nation.
Customer Service is described as “unfriendly.”
It seems that we weren’t the only ones who were dissatisfied with the level of customer service provided by PlanetWin365 Casino’s customer support. This is due to the fact that a significant number of players have expressed dissatisfaction with the poor quality of the live chat service, claiming that they often discovered that there was no one on the other end of the line.
Customers who were able to speak with a person from the casino have said that they found the service to be unhelpful and hostile, which does not instill trust in the notion that the casino is looking out for the best interests of its customers’.
There are a number of top-notch slots available.
When it comes to the games that are available at PlanetWin365, there aren’t many things that players can complain about. The reason for this is because there are an incredible number of slot machines to pick from, with almost every subject and gameplay type covered, ranging from novelty 5-reel video slots to all-time classic 3-reel games. There are even certain game titles that have the potential to pay out large progressive jackpot payouts if they are played correctly.
While there are a variety of software providers at work in the casino’s lobby, Betsoft is perhaps the most well-known and impressive of them all. This company’s portfolio includes a large number of 3D designed video slots with captivating characters and exciting narratives, such as Alkemor’s Tower, Gypsy Rose, and True Sheriff. Furthermore, several of the Betsoft slot machines have progressive jackpot payouts, such as those found in the novelty themes of Chase the Cheese, The Glam Life, and Enchanted, among others. And if you don’t want to spend a lot of money, you can always play some simple 3-reel games like Mermaid’s Pearl or Diamond Dreams to pass the time.
In addition to Playson, another game supplier with a talent for crafting wonderfully designed slot machines, this Swedish game creator also offers a few more general themes available in its library of games. Included among them are the enchanting Magic Forest, the swashbuckling Lucky Pirates, and the mysterious Aztec Empire, among many more. Playson, on the other hand, introduces some fresh ideas with games such as Space Corsairs and Sky Way.